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Verified
5/5

2020-05-18

Very Helpful Advice

"Bought a new Shoei helmet - happy with the fit and service."

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Verified
5/5

2020-05-15

COVID-19 can't stop us from riding

"ordered led lights online for instore pick up. Parts were ready same day. Got to store, called number and they handed me my parts. Took all of 5 minutes. Super easy."

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Verified
5/5

2020-03-09

Always knowledgeable service

"Staff always great with answering any question I have. If they dont have a size in store they have always offered to order it for me. Only place around I'll go"

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Verified
5/5

2020-02-28

Great service and value!

"Got a great set of brand name tires for my Bike and they even offered mounting with fast turn around!"

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Verified
3/5

2019-11-29

Ok store

"Took a while for someone to help me. "

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Verified
5/5

2019-11-11

They folks in Orange CT are very helpful

"Each time I go to this store the folks there are more than willing to make suggestions to meet your needs. Very helpful, friendly too!"

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Verified
5/5

2019-10-31

Excellent experience

"Staff was extremely helpful. Knowledgeable about gear and assisted me as a beginner rider in getting all the appropriate starter gear. "

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Verified
5/5

2019-09-23

Great customer service!

"Jay was very helpful, friendly, and knowledgeable. It was my first time purchasing tires at Cycle Gear and it was a great experience. Thank you for all your help Jay!"

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Verified
5/5

2019-09-04

Great store, great service - every time.

"These guys are always helpful. I’ve never felt rushed and they know their stuff. I learn something new every time I stop in. Keep up the good work. "

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Verified
5/5

2019-09-03

BMW Guy

"I found the rain gear that was a reasonable price for what I needed. I also learned that the store mounted and balanced tires. Great way to save money! Store clerk were attentive to my needs."


Verified
2/5

2019-08-20

On sale items stashed in the back room

"My bro and I went over for a leather bag for a newly purchased Harley. We looked at all the pocket books and purses and there was no way I was going that way for HD, way too girly and I won't budge on certain things, not even for bro! After talking with the salesman, he referred us back to that section again. I wasn't going to get talked into a pocketbook, but needed something to hold the reg and insurance card. The salesmen knew I was ready to walk. He mentioned that a new shipment would be in Tuesday (probably after the sale ended). Then after my twinny and I were walking towards the door, he had a epiphany that he may have one in the back room. Oh how coincidental that it was what I was looking for and almost half price and how his senior moment disappeared as we headed towards the door!"

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Verified
5/5

2019-08-17

Product Return & Exchange

"I went to the Orange, CT store to make an return/exchange on a mail order pair boots that had defect. Once I they reviewed my electric receipt, they quickly issue an electronic gift card to my email account. I was able to retrieve that electronic gift card and made a new purchase from the store of which had the boots in stock. This transaction took all but ten mins max. The staff was very friendly & supportive"

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Verified
5/5

2019-08-07

Great service

"Guys were very helpful and polite."

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Verified
5/5

2019-08-05

New battery

"Store employee was very helpful in helping select the correct battery and with its purchase. Will defintiely use Cycle Gear in the future."

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Verified
5/5

2019-07-14

Great service

"Staff was very helpful and they had the products we were looking for. It was also nice that they were open on Sunday. "

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